AS/NZS ISO 9001(Int):2000
Quality management systems - Requirements
Specifies requirements for quality management systems. Requirements are generic, i.e. applicable to organizations regardless of size, type, industry, product or service. May be used by organizations to demonstrate their ability to consistently provide products and services that meet customer requirements, and to address customer satisfaction, improvement processes and the prevention of nonconformity. This Interim Standard is identical with ISO/DIS 9001:2000.Interim - expires 15 November 2001
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AS/NZS ISO 9001(Int):2000 QUALITY MANAGEMENT SYSTEMS-REQUIREMENTS
PREFACE
CONTENTS
FOREWORD
0 INTRODUCTION
0.1 General
0.2 Process approach
0.3 Relationship with ISO 9004
0.4 Compatibility with other management systems
1 Scope
1.1 General
1.2 Permissible exclusions
2 Normative reference
3 Terms and definitions
3.1 product
4 Quality management system
4.1 General requirements
4.2 General documentation requirements
5 Management responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality planning
5.5 Administration
5.5.1 General
5.5.2 Responsibility and authority
5.5.3 Management representative
5.5.4 Internal communication
5.5.5 Quality Manual
5.5.6 Control of documents
5.5.7 Control of quality records
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
6 Resource management
6.1 Provision of resources
6.2 Human resources
6.2.1 Assignment of personnel
6.2.2 Training, awareness and competency
6.3 Facilities
6.4 Work environment
7 Product realization
7.1 Planning of realization processes
7.2 Customer-related processes
7.2.1 Identification of customer requirements
7.2.2 Review of product requirements
7.2.3 Customer communication
7.3 Design and/or development
7.3.1 Design and/or development planning
7.3.2 Design and/or development inputs
7.3.3 Design and/or development outputs
7.3.4 Design and/or development review
7.3.5 Design and/or development verification
7.3.6 Design and/or development validation
7.3.7 Control of design and/or development changes
7.4 Purchasing
7.4.1 Purchasing control
7.4.2 Purchasing information
7.4.3 Verification of purchased products
7.5 Production and service operations
7.5.1 Operations control
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.5.5 Validation of processes
7.6 Control of measuring and monitoring devices
8 Measurement, analysis and improvement
8.1 Planning
8.2 Measurement and monitoring
8.2.1 Customer satisfaction
8.2.2 Internal audit
8.2.3 Measurement and monitoring of processes
8.2.4 Measurement and monitoring of product
8.3 Control of nonconformity
8.4 Analysis of data
8.5 Improvement
8.5.1 Planning for continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Annex A - Correspondence between AS/NZS ISO 9001(Int):2000 and ISO 14001:1996
Table A1-Correspondence between AS/NZS ISO 9001(Int):2000 and ISO 14001:1996
Table A2-Correspondence between ISO 14001:1996 and AS/NZS ISO 9001(Int):2000
Annex B - Correspondence between ISO 9001:1994 and AS/NZS ISO 9001(Int):2000
Table B1-Correspondence between AS/NZS ISO 9001:1994 and AS/NZS ISO 9001(Int):2000
Table B2-Correspondence between AS/NZS ISO 9001(Int):2000 and AS/NZS ISO 9001:1994
Bibliography
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AS/NZS ISO 9001(Int):2000 QUALITY MANAGEMENT SYSTEMS-REQUIREMENTS
PREFACE
CONTENTS
FOREWORD
0 INTRODUCTION
0.1 General
0.2 Process approach
0.3 Relationship with ISO 9004
0.4 Compatibility with other management systems
1 Scope
1.1 General
1.2 Permissible exclusions
2 Normative reference
3 Terms and definitions
3.1 product
4 Quality management system
4.1 General requirements
4.2 General documentation requirements
5 Management responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.4.1 Quality objectives
5.4.2 Quality planning
5.5 Administration
5.5.1 General
5.5.2 Responsibility and authority
5.5.3 Management representative
5.5.4 Internal communication
5.5.5 Quality Manual
5.5.6 Control of documents
5.5.7 Control of quality records
5.6 Management review
5.6.1 General
5.6.2 Review input
5.6.3 Review output
6 Resource management
6.1 Provision of resources
6.2 Human resources
6.2.1 Assignment of personnel
6.2.2 Training, awareness and competency
6.3 Facilities
6.4 Work environment
7 Product realization
7.1 Planning of realization processes
7.2 Customer-related processes
7.2.1 Identification of customer requirements
7.2.2 Review of product requirements
7.2.3 Customer communication
7.3 Design and/or development
7.3.1 Design and/or development planning
7.3.2 Design and/or development inputs
7.3.3 Design and/or development outputs
7.3.4 Design and/or development review
7.3.5 Design and/or development verification
7.3.6 Design and/or development validation
7.3.7 Control of design and/or development changes
7.4 Purchasing
7.4.1 Purchasing control
7.4.2 Purchasing information
7.4.3 Verification of purchased products
7.5 Production and service operations
7.5.1 Operations control
7.5.2 Identification and traceability
7.5.3 Customer property
7.5.4 Preservation of product
7.5.5 Validation of processes
7.6 Control of measuring and monitoring devices
8 Measurement, analysis and improvement
8.1 Planning
8.2 Measurement and monitoring
8.2.1 Customer satisfaction
8.2.2 Internal audit
8.2.3 Measurement and monitoring of processes
8.2.4 Measurement and monitoring of product
8.3 Control of nonconformity
8.4 Analysis of data
8.5 Improvement
8.5.1 Planning for continual improvement
8.5.2 Corrective action
8.5.3 Preventive action
Annex A - Correspondence between AS/NZS ISO 9001(Int):2000 and ISO 14001:1996
Table A1-Correspondence between AS/NZS ISO 9001(Int):2000 and ISO 14001:1996
Table A2-Correspondence between ISO 14001:1996 and AS/NZS ISO 9001(Int):2000
Annex B - Correspondence between ISO 9001:1994 and AS/NZS ISO 9001(Int):2000
Table B1-Correspondence between AS/NZS ISO 9001:1994 and AS/NZS ISO 9001(Int):2000
Table B2-Correspondence between AS/NZS ISO 9001(Int):2000 and AS/NZS ISO 9001:1994
Bibliography
AS/NZS ISO 9001(Int):2000
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.