SNZ HB 8134.2:2001
Health and Disability Sector Standards (Hospital) Audit Workbook
This Audit Workbook is written to assist hospitals in auditing NZS 8134:2001 Health and Disability Sector Standards. It is for the use of both auditors and for organizations completing self audits.
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Contents
Committee Representation
Introduction
Scope
Purpose
Audit framework
Sector solutions
Evaluation methods
Risk assessment
Risk assessment matrix
Service criteria
Example
PART 1: CONSUMER RIGHTS
PART 1: CONSUMER RIGHTS – SECTION SUMMARY
PART 2: ORGANIZATIONAL MANAGEMENT
PART 2: ORGANIZATIONAL MANAGEMENT – SECTION SUMMARY
PART 3: PRE-ENTRY AND ENTRY TO SERVICES
PART 3: PRE-ENTRY AND ENTRY TO SERVICES – SECTION SUMMARY
PART 4: SERVICE DELIVERY
PART 4: SERVICE DELIVERY – SECTION SUMMARY
PART 5: MANAGING SERVICE DELIVERY
PART 5: MANAGING SERVICE DELIVERY – SECTION SUMMARY
PART 6: SAFE AND APPROPRIATE ENVIRONMENT
PART 6: SAFE AND APPROPRIATE ENVIRONMENT – SECTION SUMMARY
Glossary of Terms
ACKNOWLEDGEMENT
REVIEW PERIOD
© CROWN COPYRIGHT
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Contents
Committee Representation
Introduction
Scope
Purpose
Audit framework
Sector solutions
Evaluation methods
Risk assessment
Risk assessment matrix
Service criteria
Example
PART 1: CONSUMER RIGHTS
PART 1: CONSUMER RIGHTS – SECTION SUMMARY
PART 2: ORGANIZATIONAL MANAGEMENT
PART 2: ORGANIZATIONAL MANAGEMENT – SECTION SUMMARY
PART 3: PRE-ENTRY AND ENTRY TO SERVICES
PART 3: PRE-ENTRY AND ENTRY TO SERVICES – SECTION SUMMARY
PART 4: SERVICE DELIVERY
PART 4: SERVICE DELIVERY – SECTION SUMMARY
PART 5: MANAGING SERVICE DELIVERY
PART 5: MANAGING SERVICE DELIVERY – SECTION SUMMARY
PART 6: SAFE AND APPROPRIATE ENVIRONMENT
PART 6: SAFE AND APPROPRIATE ENVIRONMENT – SECTION SUMMARY
Glossary of Terms
ACKNOWLEDGEMENT
REVIEW PERIOD
© CROWN COPYRIGHT
SNZ HB 8134.2:2001
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.