ISO 20400:2017
Sustainable procurement — Guidance
ISO 20400:2017 provides guidance to organizations, independent of their activity or size, on integrating sustainability within procurement, as described in ISO 26000. It is intended for stakeholders involved in, or impacted by, procurement decisions and processes.
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Understanding the fundamentals
4.1 Concept of sustainable procurement
4.2 Principles of sustainable procurement
4.3 Core subjects of sustainable procurement
4.4 Drivers for sustainable procurement
4.5 Key considerations for sustainable procurement
4.5.1 Managing risk (including opportunity)
4.5.2 Addressing adverse sustainability impacts through due diligence
4.5.3 Setting priorities for sustainability issues
4.5.4 Exercising influence
4.5.5 Avoiding complicity
5 Integrating sustainability into the organization’s procurement policy and strategy
5.1 Committing to sustainable procurement
5.2 Clarifying accountability
5.3 Aligning procurement with organizational objectives and goals
5.4 Understanding procurement practices and supply chains
5.5 Managing implementation
6 Organizing the procurement function towards sustainability
6.1 Governing procurement
6.1.1 Governance
6.1.2 Procedures and systems
6.2 Enabling people
6.2.1 Organizational culture
6.2.2 Performance management
6.2.3 Learning through collaboration
6.2.4 Guidance
6.3 Identifying and engaging stakeholders
6.3.1 Identifying key stakeholders
6.3.2 Engaging the supply chains
6.3.3 Engaging other stakeholders
6.4 Setting sustainable procurement priorities
6.4.1 Applying risk management
6.4.2 Using different approaches to set priorities
6.5 Measuring and improving performance
6.5.1 Defining metrics and indicators
6.5.2 Reporting
6.5.3 Benchmarking
6.6 Establishing a grievance mechanism
7 Integrating sustainability into the procurement process
7.1 Building on the existing process
7.2 Planning
7.2.1 Integrating key elements of sustainable procurement
7.2.2 Assessing sustainability risks (including opportunities)
7.2.3 Analysing the costs
7.2.4 Analysing organizational needs
7.2.5 Analysing the market
7.2.6 Completing the sourcing strategy
7.3 Integrating sustainability requirements into the specifications
7.3.1 Defining sustainable procurement criteria
7.3.2 Choosing the types of requirements
7.3.3 Applying minimum and optional requirements
7.3.4 Finding information to establish the requirements
7.3.5 Evaluating that sustainability requirements are met
7.4 Selecting suppliers
7.4.1 Assessing the capacity of suppliers
7.4.2 Prequalifying suppliers
7.4.3 Managing tenders
7.4.4 Awarding the contract
7.5 Managing the contract
7.5.1 Managing the supplier relationship
7.5.2 Implementing the contract
7.5.3 Using a contract management plan
7.5.4 Managing performance and relationships
7.5.5 Encouraging supplier-customer joint initiatives
7.5.6 Managing supplier failure
7.5.7 Managing disposal and end of life
7.6 Reviewing and learning from the contract
Annex A (informative) Sustainable procurement issues
Annex B (informative) Overview of ISO 26000
Annex C (informative) Examples of a sustainability issue approach
Bibliography
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Value management
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Understanding the fundamentals
4.1 Concept of sustainable procurement
4.2 Principles of sustainable procurement
4.3 Core subjects of sustainable procurement
4.4 Drivers for sustainable procurement
4.5 Key considerations for sustainable procurement
4.5.1 Managing risk (including opportunity)
4.5.2 Addressing adverse sustainability impacts through due diligence
4.5.3 Setting priorities for sustainability issues
4.5.4 Exercising influence
4.5.5 Avoiding complicity
5 Integrating sustainability into the organization’s procurement policy and strategy
5.1 Committing to sustainable procurement
5.2 Clarifying accountability
5.3 Aligning procurement with organizational objectives and goals
5.4 Understanding procurement practices and supply chains
5.5 Managing implementation
6 Organizing the procurement function towards sustainability
6.1 Governing procurement
6.1.1 Governance
6.1.2 Procedures and systems
6.2 Enabling people
6.2.1 Organizational culture
6.2.2 Performance management
6.2.3 Learning through collaboration
6.2.4 Guidance
6.3 Identifying and engaging stakeholders
6.3.1 Identifying key stakeholders
6.3.2 Engaging the supply chains
6.3.3 Engaging other stakeholders
6.4 Setting sustainable procurement priorities
6.4.1 Applying risk management
6.4.2 Using different approaches to set priorities
6.5 Measuring and improving performance
6.5.1 Defining metrics and indicators
6.5.2 Reporting
6.5.3 Benchmarking
6.6 Establishing a grievance mechanism
7 Integrating sustainability into the procurement process
7.1 Building on the existing process
7.2 Planning
7.2.1 Integrating key elements of sustainable procurement
7.2.2 Assessing sustainability risks (including opportunities)
7.2.3 Analysing the costs
7.2.4 Analysing organizational needs
7.2.5 Analysing the market
7.2.6 Completing the sourcing strategy
7.3 Integrating sustainability requirements into the specifications
7.3.1 Defining sustainable procurement criteria
7.3.2 Choosing the types of requirements
7.3.3 Applying minimum and optional requirements
7.3.4 Finding information to establish the requirements
7.3.5 Evaluating that sustainability requirements are met
7.4 Selecting suppliers
7.4.1 Assessing the capacity of suppliers
7.4.2 Prequalifying suppliers
7.4.3 Managing tenders
7.4.4 Awarding the contract
7.5 Managing the contract
7.5.1 Managing the supplier relationship
7.5.2 Implementing the contract
7.5.3 Using a contract management plan
7.5.4 Managing performance and relationships
7.5.5 Encouraging supplier-customer joint initiatives
7.5.6 Managing supplier failure
7.5.7 Managing disposal and end of life
7.6 Reviewing and learning from the contract
Annex A (informative) Sustainable procurement issues
Annex B (informative) Overview of ISO 26000
Annex C (informative) Examples of a sustainability issue approach
Bibliography