AS/NZS ISO 11620:2023
Information and documentation – Library performance indicators
Standard identically adopts ISO 11620:2023, which specifies the requirements of a performance indicator for libraries and establishes a set of indicators to be used by libraries of all types
| Get this standard | Prices exclude GST | |
|---|---|---|
| PDF ( Single user document) |
$283.48 NZD
|
|
| HardCopy |
$333.91 NZD
|
|
| Networkable PDF |
Price varies
|
|
| Online Library ( Annual subscription) |
Info
Price varies
Online Library subscription information Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team. |
AS/NZS ISO 11620:2023 Library performance indicators
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Performance measurement
4.1 Quality management
4.2 Performance measurement in quality management
4.3 Use of performance indicators
4.3.1 General
4.3.2 Objectives of performance indicators
4.3.3 Selection of performance indicators
4.3.4 Limitations of performance measurement
4.4 Performance measurement versus impact assessment
4.4.1 Objectives of the two approaches
4.4.2 Methods of the two approaches
4.4.3 Possible “impact indicators”
5 Performance indicators in this document
5.1 General
5.2 Criteria for performance indicators
5.3 Descriptive framework
5.3.1 General
5.3.2 Balanced Scorecard approach
5.3.3 Indicator presentation
6 List of performance indicators for libraries
Annex A (informative) Description of performance indicators
Bibliography
Keep me up-to-date
Sign up to receive updates when there are changes to this standard
Related Information
Similar Standards
-
AS/NZS 1015:2011
Records management - Physical storage -
AS/NZS 1519:2006
Information and documentation - International Standard Book Number (ISBN)
-
AS/NZS 5901:2020
Information and documentation - International Standard Recording Code (ISRC) -
AS/NZS ISO 10957:2023
Information and documentation - International standard music number (ISMN
AS/NZS ISO 11620:2023 Library performance indicators
Preface
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Performance measurement
4.1 Quality management
4.2 Performance measurement in quality management
4.3 Use of performance indicators
4.3.1 General
4.3.2 Objectives of performance indicators
4.3.3 Selection of performance indicators
4.3.4 Limitations of performance measurement
4.4 Performance measurement versus impact assessment
4.4.1 Objectives of the two approaches
4.4.2 Methods of the two approaches
4.4.3 Possible “impact indicators”
5 Performance indicators in this document
5.1 General
5.2 Criteria for performance indicators
5.3 Descriptive framework
5.3.1 General
5.3.2 Balanced Scorecard approach
5.3.3 Indicator presentation
6 List of performance indicators for libraries
Annex A (informative) Description of performance indicators
Bibliography
AS/NZS ISO 11620:2023
Online Library subscription information
Online library subscriptions provide a cost-effective solution for organisations of any size to access the latest standards, offering 24/7 access to a personalised catalogue. The service ensures subscribers have have the most up-to-date version of selected standards, incluing automatic updates for any amendments or versions. Pricing is dependent on the chosen standards and the number of concurrent users, with discounts applied from the standards PDF price. For customised subscriptions or further inquiries, contact the Online Library team.